Privacy policy

Last updated: March 30, 2026

Guarding the privacy and safety of your data is very important to us. This Privacy Policy explains what we collect about you, how we use and share this information, and the choices you have. By accessing or using our Services, you acknowledge that you have read and understood this Policy.

1. What We Collect and Why

At KYBE, we are committed to protecting your privacy as a customer and visitor to our website. As one of your documents states, “Personal information is information that identifies or could reasonably be associated with you.”

We may collect the following categories of personal information:

a. Contact Information

Name
Email address
Phone number
Shipping and billing address

b. Payment & Transaction Information

Payment method details
Transaction confirmations
Items purchased, returned, exchanged, or cancelled

c. Account Information

Username and password
Preferences and settings

d. Device & Usage Information

IP address
Browser type and operating system
Interaction with our website
Cookies and similar technologies

Your document notes: “A cookie is a small file placed in your web browser that collects information about your web browsing behaviour.”

e. Communications

Information you include when contacting us
Customer support messages

We collect this information to provide, improve, and personalise your experience with KYBE.

2. How We Use Your Information

We use your information to deliver our Services, including:

a. Providing and Improving the Services

Processing orders and payments
Managing your account
Arranging shipping and returns
Recommending products
Enhancing your shopping experience

b. Marketing and Advertising

Sending promotional emails or SMS
Showing relevant ads on our website or other platforms

c. Security and Fraud Prevention

Authenticating your account
Detecting suspicious or illegal activity
Protecting our Services and customers

d. Communication

Responding to your inquiries
Sending updates about your orders
Providing customer support

e. Legal Compliance

Responding to lawful requests
Meeting regulatory obligations

3. Cookies, Device Recognition & Pixels

We use cookies, pixels, and device recognition technologies to:

Analyse website traffic
Remember your preferences
Provide social media features
Improve your browsing experience
Display relevant advertising

As your document explains, “Cookies do not access information stored on your computer or any Personal Data.”

You may disable cookies in your browser settings, though some features may not function fully.

4. Sharing Your Information

KYBE does not sell your personal information.

We may share your data only when necessary, including with:

Shopify, which hosts our store and processes data to operate the Services
Service providers (payment processors, shipping partners, cloud storage, analytics, marketing tools)
Business and marketing partners, for personalised advertising
Legal authorities, when required
Affiliates, within our corporate structure

Any third party receiving your data must comply with privacy standards consistent with this Policy.

5. SMS Marketing (If You Subscribe)

By opting into SMS notifications, you agree to receive recurring messages related to your orders and promotional offers. Your document states: “Consent is not a condition of purchase.”

You may unsubscribe at any time using the link provided in our messages.

Message and data rates may apply.

6. How We Protect Your Data

We take the security of your information seriously. As one of your documents says, “We use digital and physical security and process controls to protect your data.”

Our measures include:

Encryption where appropriate
Secure payment processing
Restricted internal access
Monitoring for suspicious activity

No system is completely impenetrable, but we work hard to safeguard your information.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access your personal information
Request corrections
Request deletion (“Right to be Forgotten”)
Request a copy of your data
Manage your communication preferences

Your document notes: “You may have a right to request access to personal information that we hold about you.”

To exercise these rights, contact us at: 📩 kybe.store@outlook.com

We may need to verify your identity before processing your request.

8. Children’s Privacy

Our Services are not intended for children. We do not knowingly collect information from individuals under the age of majority.

If you believe a minor has provided us with personal information, please contact us so we can delete it.

9. International Transfers

Your information may be transferred, stored, or processed outside your country of residence, including by Shopify. We rely on appropriate legal mechanisms to protect your data during such transfers.

10. Links to Third-Party Sites

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites, and we encourage you to review their policies before providing any information.